With the penchant for eco-friendly products increasing among the affluents, Kolkata-based Indian ethnic wear brand, Ekru plans to tap the segment by expanding its range of apparels made from chemical and pesticide free fibres.
"A major area of focus for us in future will be on organic garments, which are eco-friendly and also becoming popular among the conscious consumers in India," said Ekru Co- founder Ekta Jaipuria.
Already organic garments are popular in the West and is catching up in India too," Jaipuria said.
The company plans to expand its retail footprints by doubling sales point to over 40 outlets this year in both the exclusive franchise stores and multi-brand categories.
"We are targeting to have over 40 points of sales by this year across the country, from 20 currently. Besides, we have just opened our second exclusive outlet in Delhi and our next target will be to set up standalone stores in Mumbai and Bangalore," Jaipuria said.
Tuesday, April 13, 2010
Thursday, April 8, 2010
Hamleys, UK's Top Toy Retailer Opens To India In Mumbai Through Reliance Retail
Mumbai: Hamleys, a 250 year-old toy retailer of the UK, on Thursday opened its first store in Mumbai in a franchise agreement with Reliance Retail, a wholly owned subsidiary of the Reliance Industries. The tie-up is valid for 20 years. The company plans to invest Rs 150 crore in the next seven years to set up 20 more stores across the country, including tier-II cities.
The size of the Mumbai store is around 21,000 square feet, while the one being opened in Chennai within six months will be close to 10,000 sqft, according to Bijou Kurien, president and chief executive officer, Reliance Lifestyle division. The Indian division of Hamleys, though, is going to be headed by Sudhir Pai.
Hamleys is based in London and is one of the world’s largest toy companies. Its flagship store located at the Regent Street is a five-storey building spread over 54,000 sqft. It is considered one of London’s major tourist attractions.
The first store has seen an investment of Rs 6 crore. Kurien explains that the investment has been significant as far as setting up this store is concerned. “The hard investment for the stores in terms of occupying retail space is going to be made by Reliance Retail. As for the soft investment in terms of store design and staff training, it will be done by Hamleys.”
Reliance Retail in 2008 had said it was in talks with the UK toy retailer. So what took them so long to launch their first store? The reason for this, as Kurien reckons, is “finding the right location for the store”.
Moreover, the company is also looking at spending around Rs 50 lakh on advertisement for the first store.
The total organised toy market is India is around Rs 1500 crore. It caters to about 30 crore kids upto 15 years of age. Reliance Retail will be looking to have a “sizeable” share in it.
Apart from stocking Hamleys merchandise, Reliance Retail will stock products that are exclusively available to the UK retailer. Other global brands from companies such as Mattel and Funskool will also be available at these outlets.
Source:financial express Bureau
Posted: Friday, Apr 09, 2010 at 2358 hrs IST
Updated: Friday, Apr 09, 2010 at 2358 hrs IST
Tags:Toys Franchise, Toy Store, Hamleys, Reliance Retail,
The size of the Mumbai store is around 21,000 square feet, while the one being opened in Chennai within six months will be close to 10,000 sqft, according to Bijou Kurien, president and chief executive officer, Reliance Lifestyle division. The Indian division of Hamleys, though, is going to be headed by Sudhir Pai.
Hamleys is based in London and is one of the world’s largest toy companies. Its flagship store located at the Regent Street is a five-storey building spread over 54,000 sqft. It is considered one of London’s major tourist attractions.
The first store has seen an investment of Rs 6 crore. Kurien explains that the investment has been significant as far as setting up this store is concerned. “The hard investment for the stores in terms of occupying retail space is going to be made by Reliance Retail. As for the soft investment in terms of store design and staff training, it will be done by Hamleys.”
Reliance Retail in 2008 had said it was in talks with the UK toy retailer. So what took them so long to launch their first store? The reason for this, as Kurien reckons, is “finding the right location for the store”.
Moreover, the company is also looking at spending around Rs 50 lakh on advertisement for the first store.
The total organised toy market is India is around Rs 1500 crore. It caters to about 30 crore kids upto 15 years of age. Reliance Retail will be looking to have a “sizeable” share in it.
Apart from stocking Hamleys merchandise, Reliance Retail will stock products that are exclusively available to the UK retailer. Other global brands from companies such as Mattel and Funskool will also be available at these outlets.
Source:financial express Bureau
Posted: Friday, Apr 09, 2010 at 2358 hrs IST
Updated: Friday, Apr 09, 2010 at 2358 hrs IST
Tags:Toys Franchise, Toy Store, Hamleys, Reliance Retail,
Franchise Expansion Of Your Business In India: Whats the perfect recipe for a succesful franchise rollout:
7th April, Bangalore, India. 15.00 Hrs.
What Most Business Owners/ Franchisors Must Know before they start expanding their businesses through franchising.
Yesterday, another franchisor met us, keen to expand his business and trying to explore the various options, he had on hand. Like most business owners who are seeking to expand their business in India, the dilemmas were the same, as is the case generally from such entrepreneurs. So I thought, for the use of such franchisors, I write out this blog, to inform them, firstly, these are common hurdles that most businesses that want to expand using the franchise route in India, face. Secondly, it is very important that you learn quickly from the knowledge base available around you and look at franchising very deeply, instead of experimenting with franchising. I am going to run you through the interaction I had with this franchisor, which is in the ice cream business and has a popular brand in one of our bustling metros. For me, he is the classic example, of all business owners who have a successful business and are thinking of franchising or have already begun franchising and have a few franchisees.
He has been operating for a couple of years now and has been receiving several requests from customers to take up his franchise. After discussing the situation on hand and with guidance from a few friends and well wishers, he went ahead and signed up a couple of them. Instantly, he realized, this was much more than just teaching a franchisee how to do his business. From, thereon started, the everyday nitty gritties of how should he deal with the franchisee on ‘this issue,' and the issues were many. Infact one of them discontinued the franchise and is still continuing the business, but in a different name. There would have been the definite daily issues that most franchisors and franchisees go through whilst the reality of what they get from the marriage, comes on screen. The franchisor did tell me, that he knew it would be difficult, but then he was ready to learn from the mistakes, he would commit, amend them and move forward. I liked his willingness to adopt and the honesty to do his best. These alone would not be sufficient for me.
I was smiling from within, thinking why does one need to take the difficult path, when experts like us, can guide the franchisors with the most common mistakes that they commit. (Not that they are not going to make mistakes, alongside us, but then, they would definitely not be elementary or the basic ones, that hurt franchising the business most). There is a clear learning curve that we have gone through while working for so many clients in the same domain specifically and franchising more microscopically, that the franchisor, could quickly learn, adapt and run...instead of getting up, falling, crawling, falling and then get walking. In fact, that's the very reason, that we bring in the best practices from different business and segments, into every business that we are franchising, and that, not necessarily is what your competition is doing or other companies in your industry following.
The other thing off course being the present market dynamics. Does he have the liberties of the 80's / 90's when he would have had the time to expand and could take his own time, while the competition is limited. This is the case with most business owners in our country today. There is so much of learning available, all that they need to do is look around for specific experts and move forward professionally, instead of thinking of doing it from scratch, all by themselves. You always hire an architect and a contractor engineer, before you build your house, you don't do it all yourself. Why re-invent the wheel, when it's already done for you. India has been franchising from the late 80's and there is a lot of localized learning's that is already available across different segments.
The franchisor on the other end was continuously thinking of getting a few more franchisees, which were when, he decided to participate in a franchise exhibition and was ready to sign up a couple more. The general perception being, that you have thousands of entrepreneurs lining up for these franchise shows and you could easily get a couple of them to sign your franchise up. A franchise exhibition organizer once pitched to us that we will have in excess of 10,000 new business seekers visiting the show and all you need is 0.05% conversion out of that to have 5 franchisees. Another client of ours, then was excited and said lets take that to 0.01% and we have our franchise ready. In reality, that does not happen. All you do is end up spending a couple of lakhs on initial franchise marketing, which otherwise could have been spent more judicially on franchise development or initial franchise foundation laying, after which the franchise marketing and recruitment have to be carefully planned. Even if you are good at marketing and have been able to get a couple of franchisees to sign up, I am not sure that the business is ready to take on the franchisee from an operation, marketing, legal, training and other perspective. Hence you need to first lay a strong franchise foundation and a concrete franchise development programme and that would be the best way of getting the desired results at least costs.
The ice cream franchisor spent nearly a month chasing all the leads that said that they would get back, but to no result. We have also met a lot of clients who have just gone ahead and advertised in franchise magazines, franchise websites/portals, newspapers and other media's. The first thing when one thinks of expanding the business, is how will I get a franchisee, and what would I get from them. Let me prepare a projected P&L, a profitability sheet from my chartered accountant and an agreement from a lawyer (who in most cases is not a franchise lawyer), create a so-called franchise model, and get started. In a way, I am glad that clients come to us after such exercises, because its generally easier to explain to such franchisors, the task on hand, while they begin to understand the nuances of franchising vis-à-vis the ones who come fresh out of their business wombs.
What is the ideal Return on Investment (R.O.I), that I must explain, quizzed the franchisor. Will a particular % justify my claim? How should I guarantee a return...should I actually guarantee returns?
Entrepreneurs threw questions like, Will you get me the right property or will I get rent and % on sales, if I take up your franchise. What happens if we do not get the expected business, What are the terms of the franchise agreement and a million other things that each person wanted to be clear of, at the onset itself.
This is the typical cycle any new franchisor goes through. What we do here is, orient the client before hand on these questions and what repercussions, each answer has. The long term implication of the same is clearly measured and studied before deciding upon the path to be taken. That's what a cohesive franchise strategy does to a business, before it embarks on its expansion journey.
Another approach, a few franchisors take, is to hire franchise managers from the industry and then they assign the task of franchising their business, to these professionals. In most cases, the business then takes shape of the experience that these managers have had from their previous experience, and more often, limited to the areas in which they are strong. However, in most cases, we have been able to get the best out of these managers. We work closely with the organization, understand their strengths and help the owners/top management, align their personnel correctly on each of the defined tasks.
The franchisor then realised he needs an experienced franchise consultant, which is how he reached us. This has been the case with a lot of business owners who have been seeking franchise expansion services and do not have the direction to move forward or have been contemplating to hire the services of a expert franchise consulting company, but have also been parallely thinking, of whether they really need to take the complete plunge. The initial concerns are about the costs of franchising. What could be the amount that one needs to apportion to start franchising? What are the ongoing resources that would be required? A lot of successful business owners really do not have the time, from their existing business schedules, to really concentrate on franchise expansion. The ice cream franchisor seemed to have the resource allocations queries in his talk, and was trying to analyse what more will he have to put in, to get going, from where he was now.
At Sparkleminds, we take this question very analytically. While franchise expansion can be a self funding exercise in the medium term, it definitely requires initial investments, and that varies from business to business. In the long term, it not only pays back the costs of franchising, but also adds tremendously to the growth and profitability of the business. Hence, business owners who have a long term view in their mind, seek various time tested franchise solutions and want to give it the best try, engage us, while the rest of them, go about their own ways of expanding their business.
We do a lot of free franchise discovery sessions with franchise business owners who are seeking franchise development and get them prepared initially for franchising even before they engage us. Our initial discussions are aimed at franchise feasibility and basic assessment on readiness of the business for franchising. Only if the business owners pass these tests do we move forward to an engagement, or else, we ask them, to complete their homework, before getting started with franchising. We do this because we believe that this is very important for the franchise industry on the one end to have the right franchisors and that there are possibly, as many successful franchisors, that can be and on the other, it augers well for our reputation, of being associated with successful franchise companies and being a leading franchise consulting company in India.
Conclusion
Franchising is bustling in India. We have been getting requests from all kinds of businesses from party shops to mobile car service franchises, from laundry services franchises to fashion jewellery. The list is exciting and we are even more excited to serve the needs of different kinds of businesses that want to franchise. This blog highlights the typical path that these businesses take and the solutions they seek. The typical shortcuts that are taken, to save initial costs, and the long-term repercussions. The knowledge base that exists and how one can harness the franchising experience that the country already has, and what it has been learning from the finest franchise practices followed world over. When we put all of this together, we have the recipe to franchise success and that's what we want to prescribe to franchisors in India.
You only get one chance in franchising. Give it your best.
What Most Business Owners/ Franchisors Must Know before they start expanding their businesses through franchising.
Yesterday, another franchisor met us, keen to expand his business and trying to explore the various options, he had on hand. Like most business owners who are seeking to expand their business in India, the dilemmas were the same, as is the case generally from such entrepreneurs. So I thought, for the use of such franchisors, I write out this blog, to inform them, firstly, these are common hurdles that most businesses that want to expand using the franchise route in India, face. Secondly, it is very important that you learn quickly from the knowledge base available around you and look at franchising very deeply, instead of experimenting with franchising. I am going to run you through the interaction I had with this franchisor, which is in the ice cream business and has a popular brand in one of our bustling metros. For me, he is the classic example, of all business owners who have a successful business and are thinking of franchising or have already begun franchising and have a few franchisees.
He has been operating for a couple of years now and has been receiving several requests from customers to take up his franchise. After discussing the situation on hand and with guidance from a few friends and well wishers, he went ahead and signed up a couple of them. Instantly, he realized, this was much more than just teaching a franchisee how to do his business. From, thereon started, the everyday nitty gritties of how should he deal with the franchisee on ‘this issue,' and the issues were many. Infact one of them discontinued the franchise and is still continuing the business, but in a different name. There would have been the definite daily issues that most franchisors and franchisees go through whilst the reality of what they get from the marriage, comes on screen. The franchisor did tell me, that he knew it would be difficult, but then he was ready to learn from the mistakes, he would commit, amend them and move forward. I liked his willingness to adopt and the honesty to do his best. These alone would not be sufficient for me.
I was smiling from within, thinking why does one need to take the difficult path, when experts like us, can guide the franchisors with the most common mistakes that they commit. (Not that they are not going to make mistakes, alongside us, but then, they would definitely not be elementary or the basic ones, that hurt franchising the business most). There is a clear learning curve that we have gone through while working for so many clients in the same domain specifically and franchising more microscopically, that the franchisor, could quickly learn, adapt and run...instead of getting up, falling, crawling, falling and then get walking. In fact, that's the very reason, that we bring in the best practices from different business and segments, into every business that we are franchising, and that, not necessarily is what your competition is doing or other companies in your industry following.
The other thing off course being the present market dynamics. Does he have the liberties of the 80's / 90's when he would have had the time to expand and could take his own time, while the competition is limited. This is the case with most business owners in our country today. There is so much of learning available, all that they need to do is look around for specific experts and move forward professionally, instead of thinking of doing it from scratch, all by themselves. You always hire an architect and a contractor engineer, before you build your house, you don't do it all yourself. Why re-invent the wheel, when it's already done for you. India has been franchising from the late 80's and there is a lot of localized learning's that is already available across different segments.
The franchisor on the other end was continuously thinking of getting a few more franchisees, which were when, he decided to participate in a franchise exhibition and was ready to sign up a couple more. The general perception being, that you have thousands of entrepreneurs lining up for these franchise shows and you could easily get a couple of them to sign your franchise up. A franchise exhibition organizer once pitched to us that we will have in excess of 10,000 new business seekers visiting the show and all you need is 0.05% conversion out of that to have 5 franchisees. Another client of ours, then was excited and said lets take that to 0.01% and we have our franchise ready. In reality, that does not happen. All you do is end up spending a couple of lakhs on initial franchise marketing, which otherwise could have been spent more judicially on franchise development or initial franchise foundation laying, after which the franchise marketing and recruitment have to be carefully planned. Even if you are good at marketing and have been able to get a couple of franchisees to sign up, I am not sure that the business is ready to take on the franchisee from an operation, marketing, legal, training and other perspective. Hence you need to first lay a strong franchise foundation and a concrete franchise development programme and that would be the best way of getting the desired results at least costs.
The ice cream franchisor spent nearly a month chasing all the leads that said that they would get back, but to no result. We have also met a lot of clients who have just gone ahead and advertised in franchise magazines, franchise websites/portals, newspapers and other media's. The first thing when one thinks of expanding the business, is how will I get a franchisee, and what would I get from them. Let me prepare a projected P&L, a profitability sheet from my chartered accountant and an agreement from a lawyer (who in most cases is not a franchise lawyer), create a so-called franchise model, and get started. In a way, I am glad that clients come to us after such exercises, because its generally easier to explain to such franchisors, the task on hand, while they begin to understand the nuances of franchising vis-à-vis the ones who come fresh out of their business wombs.
What is the ideal Return on Investment (R.O.I), that I must explain, quizzed the franchisor. Will a particular % justify my claim? How should I guarantee a return...should I actually guarantee returns?
Entrepreneurs threw questions like, Will you get me the right property or will I get rent and % on sales, if I take up your franchise. What happens if we do not get the expected business, What are the terms of the franchise agreement and a million other things that each person wanted to be clear of, at the onset itself.
This is the typical cycle any new franchisor goes through. What we do here is, orient the client before hand on these questions and what repercussions, each answer has. The long term implication of the same is clearly measured and studied before deciding upon the path to be taken. That's what a cohesive franchise strategy does to a business, before it embarks on its expansion journey.
Another approach, a few franchisors take, is to hire franchise managers from the industry and then they assign the task of franchising their business, to these professionals. In most cases, the business then takes shape of the experience that these managers have had from their previous experience, and more often, limited to the areas in which they are strong. However, in most cases, we have been able to get the best out of these managers. We work closely with the organization, understand their strengths and help the owners/top management, align their personnel correctly on each of the defined tasks.
The franchisor then realised he needs an experienced franchise consultant, which is how he reached us. This has been the case with a lot of business owners who have been seeking franchise expansion services and do not have the direction to move forward or have been contemplating to hire the services of a expert franchise consulting company, but have also been parallely thinking, of whether they really need to take the complete plunge. The initial concerns are about the costs of franchising. What could be the amount that one needs to apportion to start franchising? What are the ongoing resources that would be required? A lot of successful business owners really do not have the time, from their existing business schedules, to really concentrate on franchise expansion. The ice cream franchisor seemed to have the resource allocations queries in his talk, and was trying to analyse what more will he have to put in, to get going, from where he was now.
At Sparkleminds, we take this question very analytically. While franchise expansion can be a self funding exercise in the medium term, it definitely requires initial investments, and that varies from business to business. In the long term, it not only pays back the costs of franchising, but also adds tremendously to the growth and profitability of the business. Hence, business owners who have a long term view in their mind, seek various time tested franchise solutions and want to give it the best try, engage us, while the rest of them, go about their own ways of expanding their business.
We do a lot of free franchise discovery sessions with franchise business owners who are seeking franchise development and get them prepared initially for franchising even before they engage us. Our initial discussions are aimed at franchise feasibility and basic assessment on readiness of the business for franchising. Only if the business owners pass these tests do we move forward to an engagement, or else, we ask them, to complete their homework, before getting started with franchising. We do this because we believe that this is very important for the franchise industry on the one end to have the right franchisors and that there are possibly, as many successful franchisors, that can be and on the other, it augers well for our reputation, of being associated with successful franchise companies and being a leading franchise consulting company in India.
Conclusion
Franchising is bustling in India. We have been getting requests from all kinds of businesses from party shops to mobile car service franchises, from laundry services franchises to fashion jewellery. The list is exciting and we are even more excited to serve the needs of different kinds of businesses that want to franchise. This blog highlights the typical path that these businesses take and the solutions they seek. The typical shortcuts that are taken, to save initial costs, and the long-term repercussions. The knowledge base that exists and how one can harness the franchising experience that the country already has, and what it has been learning from the finest franchise practices followed world over. When we put all of this together, we have the recipe to franchise success and that's what we want to prescribe to franchisors in India.
You only get one chance in franchising. Give it your best.
Tuesday, April 6, 2010
Liberty To Franchise Outside India.
Apr 06, 2010
Footwear firm Liberty Shoes plans to open 60 outlets, including 10 overseas stores, this fiscal. Liberty's outlets overseas would be on the franchise model, according to its top official.
"We plan to open 50 outlets pan-India, primarily in tier II destinations which will take our network-strength to 550 by end-this fiscal. Besides, we plan to open 10 outlets overseas as well," said Adesh Gupta, chief executive officer, Liberty Group.
Within India, the company will focus primarily on tier II destinations while overseas it plans to set up shops in South Africa, Singapore, the Middle-East and Kuala Lumpur. "We currently have 50 outlets overseas and plan to add 5-10 more -- this should take our overseas network to between 55-60. The Middle-East, Singapore, Kuala Lumpur and South Africa are on our radar," Gupta said.
The footwear major has pegged the investment for its domestic expansion at Rs 10 crore. To keep pace with its expansion, Liberty plans to up its head-count and will hire between 300-500 professionals this fiscal.
The company netted a Rs 40 crore revenue from its overseas operations while the domestic market contributed Rs 200 crore in FY10. "We expect a double-digit revenue growth this fiscal in both our overseas and Indian operations," he said.
Tags:Footwear Franchise, Shoe Franchise, Retail Franchise, Franchise Business, India Franchise,
Footwear firm Liberty Shoes plans to open 60 outlets, including 10 overseas stores, this fiscal. Liberty's outlets overseas would be on the franchise model, according to its top official.
"We plan to open 50 outlets pan-India, primarily in tier II destinations which will take our network-strength to 550 by end-this fiscal. Besides, we plan to open 10 outlets overseas as well," said Adesh Gupta, chief executive officer, Liberty Group.
Within India, the company will focus primarily on tier II destinations while overseas it plans to set up shops in South Africa, Singapore, the Middle-East and Kuala Lumpur. "We currently have 50 outlets overseas and plan to add 5-10 more -- this should take our overseas network to between 55-60. The Middle-East, Singapore, Kuala Lumpur and South Africa are on our radar," Gupta said.
The footwear major has pegged the investment for its domestic expansion at Rs 10 crore. To keep pace with its expansion, Liberty plans to up its head-count and will hire between 300-500 professionals this fiscal.
The company netted a Rs 40 crore revenue from its overseas operations while the domestic market contributed Rs 200 crore in FY10. "We expect a double-digit revenue growth this fiscal in both our overseas and Indian operations," he said.
Tags:Footwear Franchise, Shoe Franchise, Retail Franchise, Franchise Business, India Franchise,
Friday, April 2, 2010
The India Franchise Business Synopsis: A Perspective To Franchising In India
Abstract:
Quoting from Nobel Laureate Professor Muhammad Yunus, it can be said that ‘every Individual is an entrepreneur’, but it is evident that the degree of one being an entrepreneur varies. This is because people thinks, interprets and practices ‘entrepreneurship’ differently and that is why it is rightly said that there are many ‘models’ for Entrepreneurship. Even in today’s modern business place, the idea of getting associated with entrepreneurial activity as a part time business (read finding side income source) is also catching. With these background, when people explored ‘options’ for entrepreneurship, franchising as a route towards entrepreneurship comes in a profound manner because this is considered as an entrepreneurial business option with lesser Investment and risk. Moreover, the events like phenomenal retail boom in India, entry of various international brands in Indian market, increasing number of people with substantial invest-able funds and importantly recognizing the idea of ‘own boss’ give further boost to the ‘Franchising route to Entrepreneurship’. Still, as study says Franchising’ in India as business contribution is still in a nascent stage, it is also true that franchising as an entrepreneurial practice still not much explored and practiced in India. This paper try to put some light on the same line and also put effort to understand associate issues with franchising system in India and how entrepreneurs can exploit Franchising as a viable business option.
***************************************************
Introduction:
The understanding of entrepreneurship seems to be very interesting because different people think, interpret and practice entrepreneurship in different manners. So the issue ‘what is entrepreneurship or who is an entrepreneur’ has become less relevant, rather ‘what makes entrepreneurs entrepreneurial’ become very purposeful to the entrepreneurship researchers. This issue is addressed by D. Sarasvathy in one of his Harvard Business Review submission as, ‘Entrepreneurs are entrepreneurial, as differentiated from managerial or strategic, because they think effectively; they believe in a yet-to-be made future that can be substantially be shaped by human action’. Traditional start up’s, intrapreneurship or social entrepreneurship what ever may the route the driving mantra for an entrepreneur remain same. Today, encouraged by the same mantra – effective thinking and a yet-to-be made future, people find new routes to experience entrepreneurship. Changing mindset and positive entrepreneurial environment give birth of the new models of ‘entrepreneurial journey’, which are very much relevant and prevalent in the society.
In his article ‘The many models of entrepreneurship’, entrepreneurship thinker Mohan Babu manifested the same and came up with such relevant and prevalent models of entrepreneurship. According to him, the followings are the new ‘entrepreneurship models’ that has emerged in the society.
Consultant model: Mostly common among academicians, corporate executives, IT
Professionals – who have niche domain expertise and gain a ‘brand’ name while working. They find it convenient and lucrative to start consultations using the industry contacts and domain expertise, after retiring from their regular job.
Moonlighting model: This model is common among those who want to practice
Entrepreneurship ‘part-time’ without involving full-time. For example, doctors working for hospitals or clinics as a ‘visiting consultant’. Some professionals take the public speaking or column writing in the same fashion.
Brilliant Idea model: Professionals and other workings may have a “million dollar idea” that has altogether different perspective from the same every day idea. Many times, these people take their new/ innovative idea to the employer with a suggestion to implement it on the job. Sometimes, when the management does not take up the ideas, they adopt the entrepreneurial route if they have strong believed/ faith about it.
Existing business/Franchise model: Sometimes, individuals who do not want to continue in the corporate world decide to start their own venture in a domain they are comfortable. Such ventures may take the form of small businesses or franchises. In the franchise model, the aspiring entrepreneur approaches a corporation (franchisor) and takes on the responsibility of running his business using the brand and marketing support from the enterprise. Though Babu does not mention it, it is also seen that people with surplus capital like to invest to take a franchisee ownership along with an existing job or after retiring a full service life. Now this Franchise model as an entrepreneurial route is extremely interesting because of its certain characteristics like – flexibility of involvement (part time/ full time) as an entrepreneur, unrestricted domain choice irrespective of expertise and significant high success rate compared to start ups. As a result, ‘franchising route to entrepreneurship’ is considered as a highly attractive entrepreneurial proposition and proving its potentiality (if already not proved! at least In India) amongst the entrepreneurs. Hence from an entrepreneur point of view, it become extremely important to understand the franchising system, associate issues with it and to know how they can exploit Franchising as a viable business option.
Understanding Franchising:
Franchising happen when some enterprise develops a proven concept and then transfers the trademark and business know-how to an entrepreneur, termed franchisee. The franchisee usually gets the right for a specific time period and in a specific geographic area for a one time franchisee fee and loyalty. The enterprise, which develops the business concept, is termed as franchisor. The franchisor provides different systems and supports to the franchisee.
Hence in technical terms, franchising is neither an industry nor a business, rather franchising is a method of doing business within a given industry. It is a business partnership and like all business partnerships it involves two parties, the franchisor and the franchisee. The franchisor provides the know-how, training, system and the brand, whereas the franchisee forms the front end and is responsible for managing his business unit. Technically, the ‘Franchising contract’ binds the two parties is the system.
Figure 1: Franchising System and Support Services Model
A Win – Win Proposition:
The most interesting part of franchising system is its win – win propositions between the two parties – franchisors and franchisee. Both the parties engaged in the ‘deal’ can reap substantial benefit from the franchising system. It is said that, a franchisor gets three fold benefits from franchising. Firstly, franchising acts as a distribution model for the franchisor, which helps them to growth rapidly. Secondly, it reduces the set up risk as risk is shared by the franchisee members and thirdly, franchising ultimately.
Helps in brand building and acts as a consumer interface amongst the populace.
Franchising help franchisors to have –
o Greater access to capital
o Better utilization of operating cost
o Presence rapidly both in known and less unknown market places
On the other hand, franchisee also enjoys benefits from franchising. In most of the cases,
Entrepreneurs have limitations in terms of capital, business know-how and have to deal with certain degree of risk. But franchising helps an entrepreneur (franchisee owner) in various aspects like –
o Get an association with an already known trade mark or service mark.
o Lesser investment and degree of risk
o Shorter learning curve
o Economies of scale
o Business System and operation support
o Advertising and promotional support
o Recruitment and training (of the employee) support, etc.
Most common form of Franchising Systems:
Master Franchising System: In master franchising the franchiser grants rights for a particular area to the master franchise for a front-end master franchisee fee. The master franchiser takes the responsibility for appointing further individual franchisees within that area. McDonald's, TGIF, Pizza Hut etc. have adopted this system in India.
Area Development Franchising System: In an area development agreement, the franchiser grants development rights of a particular area to the franchisee in turn for a front-end development fee. The franchisee on his part is responsible for developing a certain number of units within a given period of time. Excel InfoTech EIIT has adopted this unique mode of franchising.
Exclusive Showrooms: In an exclusive showroom the company or the franchiser grants
Exclusive showroom rights to the franchisee with the condition that the franchisee shall stock only his brand of products. The franchisee profits by being given stocks at lesser price than other retail outlets. This system is widely followed by brands like Raymond's, Allen Solly, and ColorPlus.
Successful entrepreneurship through Franchising:
Though India is considered as a country of entrepreneurship, it hardly ever witnessed entrepreneurship at a mass level in any of the form. Franchising also is not an exception for that and the reasons are specific of its context. It was limited to the few people with better ‘information and capital’, and was never able to attract the mass level of the society. But with the course of time the scenario has changed and has accepted by mass level (specially middle, lower middle class) at a much greater extent. People, who are not from very high business background come forward, opt franchising and found it effective. Many people made their best possible future from out of that. The simple proposition of ‘franchising’ and its uniqueness of business proposition play the crucial role and made possible for a mass level of entrepreneurship, yet not complete but just the beginning, thanks to franchising!
On a macro level, the greatest benefit of a ‘franchise system’ is that a large numbers of entrepreneurs in the form of franchisee owners work together to achieve a common goal. The franchisee is a dedicated entrepreneur and not a salaried employee, thus he/she is more likely to show greater commitment dedication, interest and involvement. They are they are intelligent enough to understand as they are working with a tried tested and proven business concept; the chances of failure of the venture reduce significantly.
Reasons that boost the idea of ‘Franchising route to entrepreneurship’:
The following are the primary and major reasons that boost up the idea of ‘Franchising route to entrepreneurship’.
Lesser investment and risk factor:
In franchising the initial investment and risk associated with it is much compared to a start ups. In most of the cases, ordinary start-ups face problem of huge investment, evaluating an opportunity and lack experience about the business know how. Thus they carry a huge risk. While in case of franchising the initial investment is generally lesser, in fact, the investment can be ‘chosen’ by the entrepreneur as per his/ her financial resource is available. Not only that, risk factor also significantly come down as the entrepreneur (owner of the franchisee) get the tested business concept, marketing and sales support, staining and staffing support, other consulting support. These facts actually encourage the people to become an entrepreneur by taking a franchisee ownership.
Proven track record and less failure rate:
Study says, 90% of start-ups fail in the first year itself and those survive, 90% of them fail in the next two years. On the contrary, for a franchised business, the result is completely opposite. In franchised business over 90% ventures are successful. This high success rate usually attracts entrepreneurs, with no experience but with a surplus capital and a will to succeed, to move towards franchising.
‘Wide range of options’ in franchising business:
Franchising as an entrepreneurial option is extremely flexible in nature. Franchising, by its nature and the way it operates in the market offers a wide range of ‘alternatives’ to the Entrepreneur. The entrepreneur can decide his/ her business as per his expertise, interest and resources.
The idea of such ‘alternatives/ options’ comes from different aspects.
o Options for choosing a sector: e.g.: food, education, clothing etc.
o Options for selecting a ‘franchisor brand’ from the chosen sector
o Options for engagement in business: Full time – part time; main business – side business
o Options for ‘investment’: Ranging from thousands to Crores. \
Increase in personal / household invest-able capital:
In the new economy, Indian individuals and households have more surplus capital because of better job opportunity and multiple earning members. And interestingly, unlike earlier, people, become more open to invest their surplus capital for a better return. They look for means of investment and find investment in the form of a franchised business is a better and smarter way to utilize the surplus capital. Again, they realize that the investment in franchised business is somewhat more ‘controllable’ and return are convincing. These help individual/ households to take decision in favour of a franchised business.
Recognizing and believing the idea of ‘own boss’:
These days people became more future conscious and look for job flexibility and freedom. They are now recognizing and believing the idea of ‘own boss’ and became more open to be an entrepreneur. And in many cases, realizing their lack of entrepreneurial experience and resources they decide to have a franchisee ownership and cherish the experience of running own business. This idea is gaining popularity in a rapid way. Depending on cases, they prefer to carry the franchised business either from home or from an outside location. Even the retired individual, housewife community also found this business proposition very convenient and shown keen interest about it.
Again, there are few factors, which play indirect role in emergence of franchised business. These factors can be categorized as - recent retail boom in India, entry of various international brands in Indian market, rapid growth of Indian economy, huge and fast growing consuming class, entrepreneurship revolution etc.
Franchising take in India:
In India, the concept of franchising started around seventies but didn’t get much acceptance till nineties. Traditionally it was limited to few sectors like IT training, clothing and footwear sector etc. Today in India, the acceptability for franchising system is much stronger, which helps franchising in India to touch a new height. It has forayed into all industries from Food and Fuel to health and travel. The franchising trend in India includes – domination of service sector, growth in retail franchising, introduction of many master franchisees by international franchisors etc. Today franchising spread across the country, providing immense opportunity to the entrepreneurs.
Franchising: Facts and figures in India:
There are more than 1200 active franchising systems currently operating in the country which are spread across the different sectors.
More than 50000 franchisees (across the sectors) are involved in the system.
The annual turnover achieved by franchise business in India touches Rs. 12,000 –
13,500 Crores approximately.
The total investment (annually) made by the franchisees is over Rs. 7,000 Crores and
Rapidly growing at the rate of 25-29%.
More than 650,000 people are directly employed by franchised business.
Around 180 foreign franchisors are already existing and operational in India and many are more coming or planning to come shortly.
Variety of franchising formats (retail franchising– non retail franchising / pure
Franchising – management contract franchising – hybrid franchising) are practiced across the sectors.
But even after having these encouraging facts and figures it can be said that, Indian franchising still remains in the nascent stage if compared with the global scenario. The concept of franchising is widely accepted and practiced globally, specially in USA and Western Europe supported by well-structured law, infrastructure and strong business framework.
In US, $1 trillion is estimated as annual sales from franchised outlets where 50 % retail trade is done through franchised outlets only. US franchisors often use franchising mode as a strategy for global expansion.
Franchising across the sectors:
As proven a mode of faster growth option of the business, franchising is found in almost all major sectors. Though, depending on the nature and practice of the sector, some sectors had already started experiencing the franchising revolution while in some sectors it is yet to start. Involvement of various foreign players also plays a key role in this issue. The major sectors which consider ‘franchising’ as a strategic growth vehicle includes beauty salons and supplies, business services, clothing, education & training, food & beverage, retail, travel etc.
Franchising: Different modes:
In practice franchising is found in different modes. Across the sectors, franchise systems offer varying types of units or programs of single type or in combination of more than one. Though the majority of franchise systems come in the form of stand-alone or in-line store, several other mode are also available includes, kiosk, satellite, express etc.
Broadly the major categories are as follows:
o Standard - a stand-alone or in-line store location
o Cart/Kiosk - non-fixed units, generally in malls or other captive market locations
o Express - smaller units, typically with limited services
o Home Office - franchisees may work out their homes
o Institutional Location - based in hospitals, military bases, schools, etc.
o Satellite - unit operates as a satellite or branch office of the system
o Vehicle/Mobile - units that are based out of a vehicle
o Other - a variety of unit-types
Different modes of Franchised Business in India
Source: Annual report by Franchise Association of India
Number of outlets:
The distribution of no of franchisees having by different franchisors is also very interesting. In India, it shows that almost 7% franchisors have more than 500 franchisees (each), which is very convincing figure for a relatively nascent concept.
Analysis of Franchising System:
When franchising is recognized as a viable entrepreneurial option, it becomes extremely important for an entrepreneur to know the technical and operational know-how of it. Typically many issues are associated with any franchise business – ranging from legal contract, financial deals, support system and delivery, relation between the franchisor and franchisee and many others. In US franchise mechanism is quite structured but in India it is not very much structured. As a result, ineffective and inefficient franchise mechanism often causes undesirable consequences for both the parties.
Most of the time franchisees become the ‘sufferer’ because of unstructured franchising mechanism and lack of prior business experience. The major challenge that is faced by Franchisee is the high financial obligations in the form of initial franchise fees, different other permits and insurance, marketing – training – consulting fees, royalty etc. set by the franchisors. Sometime, even after paying all those ‘fees’, control of the conduct of the business remain reserved by the franchisors. Last but not the least, termination or renewal of a franchise contract is often become hazards for the franchisee as franchisors deliberately create many complicacies in the whole process.
Franchisors are also not in the ‘safer’ side all the time. They also face several challenges because of the unstructured franchising mechanism and lack of professional commitment from the franchisee. In most of time ‘challenges’ come in the form of irregularity of payment of advertising – expert consulting and even royalty by the committed time. Resignation of a successful franchisee or clash between two franchisees also results disruption of the franchising distribution in the distribution system laid by the franchisors. Sometime franchisees do involve in different malpractices like providing misleading or misusing information, which badly affect the franchisors in their decision-making.
CSF for a franchising system:
Like all the sectors, franchising sector also has ‘critical success factors’ of its own kind.
Sparkleminds a leading consulting firm in franchising in India conducted a research on the same line and identified such few critical success factors (CSR).
The result of the research is shown in the table below.
Ranking Critical Success Factor
1 A well-established business network
2 Constant new product development
3 Innovative products/ services
4 Quality of franchisees
5 Transparencies
6 Return on investment to franchisees
Table 1: Critical Success Factor for Franchise Business
Source: Annual survey of the Indian Franchise Sector, conducted by Sparkleminds Franchise Catalysts India
Again, in practice it is often found that there is andidea mismatch’ between the franchisor and franchisee causing dispute, conflict and ultimately termination of the contract. To find the ‘reasons behind it’ the same franchise consulting firm conducted one research and identified the most common causes of frictions between the franchisors and franchisee.
The result of the research is shown in the table below.
Ranking Causes of Friction
1 Transparency
2 Training and Support
3 Revenue Sharing
4 Product/ Service Deliveries
Table 2: Most common causes of friction between the franchisee and franchisor
Source: Annual survey of the Indian Franchise Sector, conducted by Sparkleminds Franchise Catalysts
Future of Franchising in India:
India is always considered as a hub for entrepreneurial pool and it is quite interesting to observe that the traditional business acumen among the entrepreneurs has made a shift towards understanding and adopting business in a more scientific manner. And when it comes to science and systems of business, franchised business as a sector is evolving and thriving. Indian business environment is gradually experiencing the changes and now the concept and essence of franchising is permeating into the Indian entrepreneurial mind.
In the past one-decade International franchise brands like Pizza Hut, Mc Donald's, Gold's Gym, Kodak, Subway, Holiday Inn and many others understood the potential of Indian market and enter in the Indian market. Thanks to these brands today international franchising in India is one of the most exciting areas in the franchise industry. Indian brands also do not stay much back from their international counterparts. They are also taking the franchising pathway to success and made significant growth in areas like retail, education, beauty etc. Many new age Indian entrepreneurs has realized the scope of growth in franchising and thus many entrepreneurs already adopted the franchising route to entrepreneurship and many are in different phases of adopting. For these entrepreneurs becoming a national or International franchise seems much easier, safer and profitable than struggling for brand identity while running a small enterprise of their own.
The vast geographical expanse, diverse culture, powerful and growing economy, huge and fast growing consuming class, shifting focus on services from agriculture and manufacturing and acceptance of western concepts by Indian masses, provide excellent franchised business opportunities in India. Again, introduction and penetration of new technologies has added new dimensions in franchising. All these market conditions combined with the low rate of franchise failure and significant return on investment has made a bright future for franchising. It is predicted that in the coming future franchising industry will attain very high growth records. The industry has not yet touched its zenith. Till now only major cities in India has witnessed the growth of Indian Franchising, however as the Indian economy is witnessing new dimensions, more than 30 tier I and 100 tier II cities (towns) of the Indian sub continent is expected to emerge as new markets for franchised business. Both the consumers and entrepreneurs of these small cities now feel the thriving pulse of franchising and are ready to welcome the new shift in the trade and business. Also as the major cities are now on the verge of saturation, best of the brands and corporate companies are finding these small cities as their next hot destination.
Still among all these golden aspects, there are few grey areas as per Indian franchising is concern. The major concern is lack of regularity framework for franchise business. Lack of clear and specific franchising law often results ‘confusion’ in case of any legal dispute between the franchisor and franchisee. Not only that, Indian franchising sector does not have any solid financing mechanism in practice. Even, the skewed real estate market often poses as a threat to the growth of franchising in India.
Conclusion:
The growth of franchising in India is inevitable, because of its unique style of business proposition and presence of several other factors acting as ‘positive’ role concurrently. Entrepreneurs realize this fact and look forward to gain the best from this business option. As a result, the acceptability of ‘franchising’ as a business option has increased. Now people show keen interest in ‘franchising matters’. For them, it is a much flexible business options in terms of - choice of sector, franchisors-, degree of engagement (full time / part time) and even in the amount of investment.
Franchising system has a great impact on the society also. It creates a synergy in the society and unveils a unique kind of win – win – win proposition. The Franchisor wins by having a presence, whereas the franchisee wins by owning a profitable business and the society wins at large by emergence of numerous entrepreneurs and having superior products and services.
Annexure:Franchise List/ Franchise Directory / Franchise Brands
(A) Few upcoming strong Franchisor brands in India:Top Franchises
Business Vertical
Brands (Franchisors)
Beauty Salons & Supplies
Body Spa,
Naturals,
Fitness One India Ltd.,
Shahnaz Husain Group
Business Services
Eureka Forbes Ltd
Clothing
Blackberry,
Peter England,
Raymonds,
Fashion,
Reid & Taylor,
Hakoba Lifestyle LTD,
Design Institute
JDTI
Education & Training
NIIT
APTECH
Veta
British Academy,
Cadd Center,
Career forum
IMS
Florist
Ferns N Petals,
Florista
Food & Beverages
Baskin Robbins,
Swirls
Café Coffee Day
Yo China,
Gift & Greetings
Archies
Presto
Health & Aids Services
Proline Fitness,
Golds Gym
Vaidya Sane Ayurveda Clinic,
Fortis Health World Ltd,
Guardian Pharmacy,
Retail
Asmi,
Refeel
Bally Fabs,
Cartridge World,
Castrol Bike Zone,
Crossword,
D’damas,
Featherlite,
Marshalls,
Nilgiris
School (Play / Nursery)
Eurokids
ABC Montessori,
Bachpan
Fasttrack kids
Kidzee
Travel
Travel Tours,
Prime Travels,
Travel Port,
Via,
Arzoo
Cox and Kings
Properties
Remax
Source:
Manas Garai
Quoting from Nobel Laureate Professor Muhammad Yunus, it can be said that ‘every Individual is an entrepreneur’, but it is evident that the degree of one being an entrepreneur varies. This is because people thinks, interprets and practices ‘entrepreneurship’ differently and that is why it is rightly said that there are many ‘models’ for Entrepreneurship. Even in today’s modern business place, the idea of getting associated with entrepreneurial activity as a part time business (read finding side income source) is also catching. With these background, when people explored ‘options’ for entrepreneurship, franchising as a route towards entrepreneurship comes in a profound manner because this is considered as an entrepreneurial business option with lesser Investment and risk. Moreover, the events like phenomenal retail boom in India, entry of various international brands in Indian market, increasing number of people with substantial invest-able funds and importantly recognizing the idea of ‘own boss’ give further boost to the ‘Franchising route to Entrepreneurship’. Still, as study says Franchising’ in India as business contribution is still in a nascent stage, it is also true that franchising as an entrepreneurial practice still not much explored and practiced in India. This paper try to put some light on the same line and also put effort to understand associate issues with franchising system in India and how entrepreneurs can exploit Franchising as a viable business option.
***************************************************
Introduction:
The understanding of entrepreneurship seems to be very interesting because different people think, interpret and practice entrepreneurship in different manners. So the issue ‘what is entrepreneurship or who is an entrepreneur’ has become less relevant, rather ‘what makes entrepreneurs entrepreneurial’ become very purposeful to the entrepreneurship researchers. This issue is addressed by D. Sarasvathy in one of his Harvard Business Review submission as, ‘Entrepreneurs are entrepreneurial, as differentiated from managerial or strategic, because they think effectively; they believe in a yet-to-be made future that can be substantially be shaped by human action’. Traditional start up’s, intrapreneurship or social entrepreneurship what ever may the route the driving mantra for an entrepreneur remain same. Today, encouraged by the same mantra – effective thinking and a yet-to-be made future, people find new routes to experience entrepreneurship. Changing mindset and positive entrepreneurial environment give birth of the new models of ‘entrepreneurial journey’, which are very much relevant and prevalent in the society.
In his article ‘The many models of entrepreneurship’, entrepreneurship thinker Mohan Babu manifested the same and came up with such relevant and prevalent models of entrepreneurship. According to him, the followings are the new ‘entrepreneurship models’ that has emerged in the society.
Consultant model: Mostly common among academicians, corporate executives, IT
Professionals – who have niche domain expertise and gain a ‘brand’ name while working. They find it convenient and lucrative to start consultations using the industry contacts and domain expertise, after retiring from their regular job.
Moonlighting model: This model is common among those who want to practice
Entrepreneurship ‘part-time’ without involving full-time. For example, doctors working for hospitals or clinics as a ‘visiting consultant’. Some professionals take the public speaking or column writing in the same fashion.
Brilliant Idea model: Professionals and other workings may have a “million dollar idea” that has altogether different perspective from the same every day idea. Many times, these people take their new/ innovative idea to the employer with a suggestion to implement it on the job. Sometimes, when the management does not take up the ideas, they adopt the entrepreneurial route if they have strong believed/ faith about it.
Existing business/Franchise model: Sometimes, individuals who do not want to continue in the corporate world decide to start their own venture in a domain they are comfortable. Such ventures may take the form of small businesses or franchises. In the franchise model, the aspiring entrepreneur approaches a corporation (franchisor) and takes on the responsibility of running his business using the brand and marketing support from the enterprise. Though Babu does not mention it, it is also seen that people with surplus capital like to invest to take a franchisee ownership along with an existing job or after retiring a full service life. Now this Franchise model as an entrepreneurial route is extremely interesting because of its certain characteristics like – flexibility of involvement (part time/ full time) as an entrepreneur, unrestricted domain choice irrespective of expertise and significant high success rate compared to start ups. As a result, ‘franchising route to entrepreneurship’ is considered as a highly attractive entrepreneurial proposition and proving its potentiality (if already not proved! at least In India) amongst the entrepreneurs. Hence from an entrepreneur point of view, it become extremely important to understand the franchising system, associate issues with it and to know how they can exploit Franchising as a viable business option.
Understanding Franchising:
Franchising happen when some enterprise develops a proven concept and then transfers the trademark and business know-how to an entrepreneur, termed franchisee. The franchisee usually gets the right for a specific time period and in a specific geographic area for a one time franchisee fee and loyalty. The enterprise, which develops the business concept, is termed as franchisor. The franchisor provides different systems and supports to the franchisee.
Hence in technical terms, franchising is neither an industry nor a business, rather franchising is a method of doing business within a given industry. It is a business partnership and like all business partnerships it involves two parties, the franchisor and the franchisee. The franchisor provides the know-how, training, system and the brand, whereas the franchisee forms the front end and is responsible for managing his business unit. Technically, the ‘Franchising contract’ binds the two parties is the system.
Figure 1: Franchising System and Support Services Model
A Win – Win Proposition:
The most interesting part of franchising system is its win – win propositions between the two parties – franchisors and franchisee. Both the parties engaged in the ‘deal’ can reap substantial benefit from the franchising system. It is said that, a franchisor gets three fold benefits from franchising. Firstly, franchising acts as a distribution model for the franchisor, which helps them to growth rapidly. Secondly, it reduces the set up risk as risk is shared by the franchisee members and thirdly, franchising ultimately.
Helps in brand building and acts as a consumer interface amongst the populace.
Franchising help franchisors to have –
o Greater access to capital
o Better utilization of operating cost
o Presence rapidly both in known and less unknown market places
On the other hand, franchisee also enjoys benefits from franchising. In most of the cases,
Entrepreneurs have limitations in terms of capital, business know-how and have to deal with certain degree of risk. But franchising helps an entrepreneur (franchisee owner) in various aspects like –
o Get an association with an already known trade mark or service mark.
o Lesser investment and degree of risk
o Shorter learning curve
o Economies of scale
o Business System and operation support
o Advertising and promotional support
o Recruitment and training (of the employee) support, etc.
Most common form of Franchising Systems:
Master Franchising System: In master franchising the franchiser grants rights for a particular area to the master franchise for a front-end master franchisee fee. The master franchiser takes the responsibility for appointing further individual franchisees within that area. McDonald's, TGIF, Pizza Hut etc. have adopted this system in India.
Area Development Franchising System: In an area development agreement, the franchiser grants development rights of a particular area to the franchisee in turn for a front-end development fee. The franchisee on his part is responsible for developing a certain number of units within a given period of time. Excel InfoTech EIIT has adopted this unique mode of franchising.
Exclusive Showrooms: In an exclusive showroom the company or the franchiser grants
Exclusive showroom rights to the franchisee with the condition that the franchisee shall stock only his brand of products. The franchisee profits by being given stocks at lesser price than other retail outlets. This system is widely followed by brands like Raymond's, Allen Solly, and ColorPlus.
Successful entrepreneurship through Franchising:
Though India is considered as a country of entrepreneurship, it hardly ever witnessed entrepreneurship at a mass level in any of the form. Franchising also is not an exception for that and the reasons are specific of its context. It was limited to the few people with better ‘information and capital’, and was never able to attract the mass level of the society. But with the course of time the scenario has changed and has accepted by mass level (specially middle, lower middle class) at a much greater extent. People, who are not from very high business background come forward, opt franchising and found it effective. Many people made their best possible future from out of that. The simple proposition of ‘franchising’ and its uniqueness of business proposition play the crucial role and made possible for a mass level of entrepreneurship, yet not complete but just the beginning, thanks to franchising!
On a macro level, the greatest benefit of a ‘franchise system’ is that a large numbers of entrepreneurs in the form of franchisee owners work together to achieve a common goal. The franchisee is a dedicated entrepreneur and not a salaried employee, thus he/she is more likely to show greater commitment dedication, interest and involvement. They are they are intelligent enough to understand as they are working with a tried tested and proven business concept; the chances of failure of the venture reduce significantly.
Reasons that boost the idea of ‘Franchising route to entrepreneurship’:
The following are the primary and major reasons that boost up the idea of ‘Franchising route to entrepreneurship’.
Lesser investment and risk factor:
In franchising the initial investment and risk associated with it is much compared to a start ups. In most of the cases, ordinary start-ups face problem of huge investment, evaluating an opportunity and lack experience about the business know how. Thus they carry a huge risk. While in case of franchising the initial investment is generally lesser, in fact, the investment can be ‘chosen’ by the entrepreneur as per his/ her financial resource is available. Not only that, risk factor also significantly come down as the entrepreneur (owner of the franchisee) get the tested business concept, marketing and sales support, staining and staffing support, other consulting support. These facts actually encourage the people to become an entrepreneur by taking a franchisee ownership.
Proven track record and less failure rate:
Study says, 90% of start-ups fail in the first year itself and those survive, 90% of them fail in the next two years. On the contrary, for a franchised business, the result is completely opposite. In franchised business over 90% ventures are successful. This high success rate usually attracts entrepreneurs, with no experience but with a surplus capital and a will to succeed, to move towards franchising.
‘Wide range of options’ in franchising business:
Franchising as an entrepreneurial option is extremely flexible in nature. Franchising, by its nature and the way it operates in the market offers a wide range of ‘alternatives’ to the Entrepreneur. The entrepreneur can decide his/ her business as per his expertise, interest and resources.
The idea of such ‘alternatives/ options’ comes from different aspects.
o Options for choosing a sector: e.g.: food, education, clothing etc.
o Options for selecting a ‘franchisor brand’ from the chosen sector
o Options for engagement in business: Full time – part time; main business – side business
o Options for ‘investment’: Ranging from thousands to Crores. \
Increase in personal / household invest-able capital:
In the new economy, Indian individuals and households have more surplus capital because of better job opportunity and multiple earning members. And interestingly, unlike earlier, people, become more open to invest their surplus capital for a better return. They look for means of investment and find investment in the form of a franchised business is a better and smarter way to utilize the surplus capital. Again, they realize that the investment in franchised business is somewhat more ‘controllable’ and return are convincing. These help individual/ households to take decision in favour of a franchised business.
Recognizing and believing the idea of ‘own boss’:
These days people became more future conscious and look for job flexibility and freedom. They are now recognizing and believing the idea of ‘own boss’ and became more open to be an entrepreneur. And in many cases, realizing their lack of entrepreneurial experience and resources they decide to have a franchisee ownership and cherish the experience of running own business. This idea is gaining popularity in a rapid way. Depending on cases, they prefer to carry the franchised business either from home or from an outside location. Even the retired individual, housewife community also found this business proposition very convenient and shown keen interest about it.
Again, there are few factors, which play indirect role in emergence of franchised business. These factors can be categorized as - recent retail boom in India, entry of various international brands in Indian market, rapid growth of Indian economy, huge and fast growing consuming class, entrepreneurship revolution etc.
Franchising take in India:
In India, the concept of franchising started around seventies but didn’t get much acceptance till nineties. Traditionally it was limited to few sectors like IT training, clothing and footwear sector etc. Today in India, the acceptability for franchising system is much stronger, which helps franchising in India to touch a new height. It has forayed into all industries from Food and Fuel to health and travel. The franchising trend in India includes – domination of service sector, growth in retail franchising, introduction of many master franchisees by international franchisors etc. Today franchising spread across the country, providing immense opportunity to the entrepreneurs.
Franchising: Facts and figures in India:
There are more than 1200 active franchising systems currently operating in the country which are spread across the different sectors.
More than 50000 franchisees (across the sectors) are involved in the system.
The annual turnover achieved by franchise business in India touches Rs. 12,000 –
13,500 Crores approximately.
The total investment (annually) made by the franchisees is over Rs. 7,000 Crores and
Rapidly growing at the rate of 25-29%.
More than 650,000 people are directly employed by franchised business.
Around 180 foreign franchisors are already existing and operational in India and many are more coming or planning to come shortly.
Variety of franchising formats (retail franchising– non retail franchising / pure
Franchising – management contract franchising – hybrid franchising) are practiced across the sectors.
But even after having these encouraging facts and figures it can be said that, Indian franchising still remains in the nascent stage if compared with the global scenario. The concept of franchising is widely accepted and practiced globally, specially in USA and Western Europe supported by well-structured law, infrastructure and strong business framework.
In US, $1 trillion is estimated as annual sales from franchised outlets where 50 % retail trade is done through franchised outlets only. US franchisors often use franchising mode as a strategy for global expansion.
Franchising across the sectors:
As proven a mode of faster growth option of the business, franchising is found in almost all major sectors. Though, depending on the nature and practice of the sector, some sectors had already started experiencing the franchising revolution while in some sectors it is yet to start. Involvement of various foreign players also plays a key role in this issue. The major sectors which consider ‘franchising’ as a strategic growth vehicle includes beauty salons and supplies, business services, clothing, education & training, food & beverage, retail, travel etc.
Franchising: Different modes:
In practice franchising is found in different modes. Across the sectors, franchise systems offer varying types of units or programs of single type or in combination of more than one. Though the majority of franchise systems come in the form of stand-alone or in-line store, several other mode are also available includes, kiosk, satellite, express etc.
Broadly the major categories are as follows:
o Standard - a stand-alone or in-line store location
o Cart/Kiosk - non-fixed units, generally in malls or other captive market locations
o Express - smaller units, typically with limited services
o Home Office - franchisees may work out their homes
o Institutional Location - based in hospitals, military bases, schools, etc.
o Satellite - unit operates as a satellite or branch office of the system
o Vehicle/Mobile - units that are based out of a vehicle
o Other - a variety of unit-types
Different modes of Franchised Business in India
Source: Annual report by Franchise Association of India
Number of outlets:
The distribution of no of franchisees having by different franchisors is also very interesting. In India, it shows that almost 7% franchisors have more than 500 franchisees (each), which is very convincing figure for a relatively nascent concept.
Analysis of Franchising System:
When franchising is recognized as a viable entrepreneurial option, it becomes extremely important for an entrepreneur to know the technical and operational know-how of it. Typically many issues are associated with any franchise business – ranging from legal contract, financial deals, support system and delivery, relation between the franchisor and franchisee and many others. In US franchise mechanism is quite structured but in India it is not very much structured. As a result, ineffective and inefficient franchise mechanism often causes undesirable consequences for both the parties.
Most of the time franchisees become the ‘sufferer’ because of unstructured franchising mechanism and lack of prior business experience. The major challenge that is faced by Franchisee is the high financial obligations in the form of initial franchise fees, different other permits and insurance, marketing – training – consulting fees, royalty etc. set by the franchisors. Sometime, even after paying all those ‘fees’, control of the conduct of the business remain reserved by the franchisors. Last but not the least, termination or renewal of a franchise contract is often become hazards for the franchisee as franchisors deliberately create many complicacies in the whole process.
Franchisors are also not in the ‘safer’ side all the time. They also face several challenges because of the unstructured franchising mechanism and lack of professional commitment from the franchisee. In most of time ‘challenges’ come in the form of irregularity of payment of advertising – expert consulting and even royalty by the committed time. Resignation of a successful franchisee or clash between two franchisees also results disruption of the franchising distribution in the distribution system laid by the franchisors. Sometime franchisees do involve in different malpractices like providing misleading or misusing information, which badly affect the franchisors in their decision-making.
CSF for a franchising system:
Like all the sectors, franchising sector also has ‘critical success factors’ of its own kind.
Sparkleminds a leading consulting firm in franchising in India conducted a research on the same line and identified such few critical success factors (CSR).
The result of the research is shown in the table below.
Ranking Critical Success Factor
1 A well-established business network
2 Constant new product development
3 Innovative products/ services
4 Quality of franchisees
5 Transparencies
6 Return on investment to franchisees
Table 1: Critical Success Factor for Franchise Business
Source: Annual survey of the Indian Franchise Sector, conducted by Sparkleminds Franchise Catalysts India
Again, in practice it is often found that there is andidea mismatch’ between the franchisor and franchisee causing dispute, conflict and ultimately termination of the contract. To find the ‘reasons behind it’ the same franchise consulting firm conducted one research and identified the most common causes of frictions between the franchisors and franchisee.
The result of the research is shown in the table below.
Ranking Causes of Friction
1 Transparency
2 Training and Support
3 Revenue Sharing
4 Product/ Service Deliveries
Table 2: Most common causes of friction between the franchisee and franchisor
Source: Annual survey of the Indian Franchise Sector, conducted by Sparkleminds Franchise Catalysts
Future of Franchising in India:
India is always considered as a hub for entrepreneurial pool and it is quite interesting to observe that the traditional business acumen among the entrepreneurs has made a shift towards understanding and adopting business in a more scientific manner. And when it comes to science and systems of business, franchised business as a sector is evolving and thriving. Indian business environment is gradually experiencing the changes and now the concept and essence of franchising is permeating into the Indian entrepreneurial mind.
In the past one-decade International franchise brands like Pizza Hut, Mc Donald's, Gold's Gym, Kodak, Subway, Holiday Inn and many others understood the potential of Indian market and enter in the Indian market. Thanks to these brands today international franchising in India is one of the most exciting areas in the franchise industry. Indian brands also do not stay much back from their international counterparts. They are also taking the franchising pathway to success and made significant growth in areas like retail, education, beauty etc. Many new age Indian entrepreneurs has realized the scope of growth in franchising and thus many entrepreneurs already adopted the franchising route to entrepreneurship and many are in different phases of adopting. For these entrepreneurs becoming a national or International franchise seems much easier, safer and profitable than struggling for brand identity while running a small enterprise of their own.
The vast geographical expanse, diverse culture, powerful and growing economy, huge and fast growing consuming class, shifting focus on services from agriculture and manufacturing and acceptance of western concepts by Indian masses, provide excellent franchised business opportunities in India. Again, introduction and penetration of new technologies has added new dimensions in franchising. All these market conditions combined with the low rate of franchise failure and significant return on investment has made a bright future for franchising. It is predicted that in the coming future franchising industry will attain very high growth records. The industry has not yet touched its zenith. Till now only major cities in India has witnessed the growth of Indian Franchising, however as the Indian economy is witnessing new dimensions, more than 30 tier I and 100 tier II cities (towns) of the Indian sub continent is expected to emerge as new markets for franchised business. Both the consumers and entrepreneurs of these small cities now feel the thriving pulse of franchising and are ready to welcome the new shift in the trade and business. Also as the major cities are now on the verge of saturation, best of the brands and corporate companies are finding these small cities as their next hot destination.
Still among all these golden aspects, there are few grey areas as per Indian franchising is concern. The major concern is lack of regularity framework for franchise business. Lack of clear and specific franchising law often results ‘confusion’ in case of any legal dispute between the franchisor and franchisee. Not only that, Indian franchising sector does not have any solid financing mechanism in practice. Even, the skewed real estate market often poses as a threat to the growth of franchising in India.
Conclusion:
The growth of franchising in India is inevitable, because of its unique style of business proposition and presence of several other factors acting as ‘positive’ role concurrently. Entrepreneurs realize this fact and look forward to gain the best from this business option. As a result, the acceptability of ‘franchising’ as a business option has increased. Now people show keen interest in ‘franchising matters’. For them, it is a much flexible business options in terms of - choice of sector, franchisors-, degree of engagement (full time / part time) and even in the amount of investment.
Franchising system has a great impact on the society also. It creates a synergy in the society and unveils a unique kind of win – win – win proposition. The Franchisor wins by having a presence, whereas the franchisee wins by owning a profitable business and the society wins at large by emergence of numerous entrepreneurs and having superior products and services.
Annexure:Franchise List/ Franchise Directory / Franchise Brands
(A) Few upcoming strong Franchisor brands in India:Top Franchises
Business Vertical
Brands (Franchisors)
Beauty Salons & Supplies
Body Spa,
Naturals,
Fitness One India Ltd.,
Shahnaz Husain Group
Business Services
Eureka Forbes Ltd
Clothing
Blackberry,
Peter England,
Raymonds,
Fashion,
Reid & Taylor,
Hakoba Lifestyle LTD,
Design Institute
JDTI
Education & Training
NIIT
APTECH
Veta
British Academy,
Cadd Center,
Career forum
IMS
Florist
Ferns N Petals,
Florista
Food & Beverages
Baskin Robbins,
Swirls
Café Coffee Day
Yo China,
Gift & Greetings
Archies
Presto
Health & Aids Services
Proline Fitness,
Golds Gym
Vaidya Sane Ayurveda Clinic,
Fortis Health World Ltd,
Guardian Pharmacy,
Retail
Asmi,
Refeel
Bally Fabs,
Cartridge World,
Castrol Bike Zone,
Crossword,
D’damas,
Featherlite,
Marshalls,
Nilgiris
School (Play / Nursery)
Eurokids
ABC Montessori,
Bachpan
Fasttrack kids
Kidzee
Travel
Travel Tours,
Prime Travels,
Travel Port,
Via,
Arzoo
Cox and Kings
Properties
Remax
Source:
Manas Garai
Franchise Courses and Training Programme Launched By Indian Franchising Association.
A study by Indian Franchise Association
Bridging practical training gap would be the biggest challenge for education institutes post economic recovery
New Delhi, Delhi, March 31, 2010 /India PRwire/ -- New Delhi- April 1, 2010: Indian Franchise Association (IFA) has taken an initiative of launching India's first short term professional training courses on retail and franchising for MBA students and working executives. In India, 400,000 engineers graduated last year but only one in four of them was employable, rest could not make through due to lack of required technical skills, fluency in English, ability to work in a team or delivering basic oral presentations. Similarly the case with management education, hence the core objective of these training courses would be to make them employable. IFA has aggressive plans to promote short term professional training courses by establishing training centres in various parts of the country to educate students or professionals on the modalities of franchising and retail.
On certification courses introduction, Mr. Arvind Singhatiya, Head-Training and Content, Indian Franchise Association, said "It's indeed a landmark education initiative by IFA for management students and working professionals, as this will benefit them with expert training vis-à-vis seamless support for their placement in the burgeoning modern retail and franchise sector. We are in the process of tying up with B- schools, franchise companies and retail organizations to create a common podium for knowledge workers and seeking companies".
Commenting on the continuous demand in the market with an optimistic approach, Mr. Singhatiya further added, "Economy is bouncing back, this time in a big way; this will lead to an enormous demand of trained professionals and these training sessions are so tailored as to prepare students to meet industry needs and bridge the gap between education and practical training".
Experts agree that India's knowledge based economy needs dynamic and analytical knowledge workers who can become the motivating force for innovation and growth in this country. Professional training is need of the hour and it would add immense value if induced with the regular professional courses.
These short terms courses are one of their kind and a first step in India taken by IFA towards youth for them to understand fresh franchise business models and patterns adopted in the practical marketplace to excel in future for their growth.
Notes to Editor
About Indian Franchise Association
Indian Franchise Association (IFA) is India's premier, non-political, not-for-profit body representing Indian Franchise Sector. IFA's endeavor is to promote, promulgate and popularize the concept of franchising as a mode of doing business across the industry verticals and to nurture the entrepreneurial skill of every Indian. IFA is acting as a catalyst for franchise and modern retail sector's growth through various policy papers, conference, B2Bs workshops and liaison with the government of India for policy issues.
Bridging practical training gap would be the biggest challenge for education institutes post economic recovery
New Delhi, Delhi, March 31, 2010 /India PRwire/ -- New Delhi- April 1, 2010: Indian Franchise Association (IFA) has taken an initiative of launching India's first short term professional training courses on retail and franchising for MBA students and working executives. In India, 400,000 engineers graduated last year but only one in four of them was employable, rest could not make through due to lack of required technical skills, fluency in English, ability to work in a team or delivering basic oral presentations. Similarly the case with management education, hence the core objective of these training courses would be to make them employable. IFA has aggressive plans to promote short term professional training courses by establishing training centres in various parts of the country to educate students or professionals on the modalities of franchising and retail.
On certification courses introduction, Mr. Arvind Singhatiya, Head-Training and Content, Indian Franchise Association, said "It's indeed a landmark education initiative by IFA for management students and working professionals, as this will benefit them with expert training vis-à-vis seamless support for their placement in the burgeoning modern retail and franchise sector. We are in the process of tying up with B- schools, franchise companies and retail organizations to create a common podium for knowledge workers and seeking companies".
Commenting on the continuous demand in the market with an optimistic approach, Mr. Singhatiya further added, "Economy is bouncing back, this time in a big way; this will lead to an enormous demand of trained professionals and these training sessions are so tailored as to prepare students to meet industry needs and bridge the gap between education and practical training".
Experts agree that India's knowledge based economy needs dynamic and analytical knowledge workers who can become the motivating force for innovation and growth in this country. Professional training is need of the hour and it would add immense value if induced with the regular professional courses.
These short terms courses are one of their kind and a first step in India taken by IFA towards youth for them to understand fresh franchise business models and patterns adopted in the practical marketplace to excel in future for their growth.
Notes to Editor
About Indian Franchise Association
Indian Franchise Association (IFA) is India's premier, non-political, not-for-profit body representing Indian Franchise Sector. IFA's endeavor is to promote, promulgate and popularize the concept of franchising as a mode of doing business across the industry verticals and to nurture the entrepreneurial skill of every Indian. IFA is acting as a catalyst for franchise and modern retail sector's growth through various policy papers, conference, B2Bs workshops and liaison with the government of India for policy issues.
Thursday, April 1, 2010
India Footwear Biggie M&B Plans Franchise Growth For FY 2010-2011
M&B Footwear goes the franchisee way
Thursday, 01 April 2010 07:05
M&B Footwear, the footwear retail chain, with multiple footwear franchise brands is planning to expand its retail presence through the franchise route in metros, mini metros and smaller cities and towns. Vikas Bagga, VP, marketing and corporate affairs, M&B Footwear says that, most of the franchised stores will be in north, notably Punjab and adjoining belt, and east in the first phase. Some of the outlets will be operational before the end of the first quarter of the financial year 2010-11. The endeavor is to set up moderate to mid-sized walk-in M&B stores, spread over 500-1,000 sq. ft. of carpet area, in premium malls and high street locations. Bagga also says that, the property lease for nine years would have to be directly secured by the franchisee else the franchisee could offer and operate out of their wholly-owned premises. The franchisee will have to invest close to Rs 10 to 15 lakh on fixtures and fittings and Rs 20 to 25 lakh in stock inventory.
The retail chain’s franchise route is being perceived as futuristic as it would ensure it franchise expansion plan. M&B plans to set up 15-20 walk-in outlets. The brand offers an array of distinctive international and national lifestyle footwear brands including Lee Cooper, Geox, ID, Provogue, Merrell and Firangi. Currently, it has 41 exclusive concept stores, located in premium malls and high streets, 97 shop-in-shops with large format stores such as Westside, Pantaloons, Shoppers Stop and Central and 62 factory showrooms in India.
Thursday, 01 April 2010 07:05
M&B Footwear, the footwear retail chain, with multiple footwear franchise brands is planning to expand its retail presence through the franchise route in metros, mini metros and smaller cities and towns. Vikas Bagga, VP, marketing and corporate affairs, M&B Footwear says that, most of the franchised stores will be in north, notably Punjab and adjoining belt, and east in the first phase. Some of the outlets will be operational before the end of the first quarter of the financial year 2010-11. The endeavor is to set up moderate to mid-sized walk-in M&B stores, spread over 500-1,000 sq. ft. of carpet area, in premium malls and high street locations. Bagga also says that, the property lease for nine years would have to be directly secured by the franchisee else the franchisee could offer and operate out of their wholly-owned premises. The franchisee will have to invest close to Rs 10 to 15 lakh on fixtures and fittings and Rs 20 to 25 lakh in stock inventory.
The retail chain’s franchise route is being perceived as futuristic as it would ensure it franchise expansion plan. M&B plans to set up 15-20 walk-in outlets. The brand offers an array of distinctive international and national lifestyle footwear brands including Lee Cooper, Geox, ID, Provogue, Merrell and Firangi. Currently, it has 41 exclusive concept stores, located in premium malls and high streets, 97 shop-in-shops with large format stores such as Westside, Pantaloons, Shoppers Stop and Central and 62 factory showrooms in India.
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